Privacy Policy

Nadodigal Travel Planners (referred to as "we," "us," or "our") is committed to protecting the privacy of its users and maintaining the confidentiality of the information you provide. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services through various channels, including our website, mobile app, customer service centers, or any other platform (collectively referred to as "Sales Channels").
This Privacy Policy applies to all individuals ("User" or "you") who access, inquire, or make bookings through Nadodigal Travel Planners’ services. By using our Sales Channels, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue the use of our services.

Types of Information We Collect

1. Personal Information

  • ⦿ We collect personal information that you provide during registration or when making a booking, such as your name, email address, contact number, gender, nationality, date of birth, and payment details (credit/debit card information).

⦿ Additional details like passport information, travel preferences, dietary requirements, or special accommodation needs may be collected to tailor services to your requirements.

2. Device and Technical Information

⦿ We automatically collect data such as your IP address, device type, operating system, browser type, and interaction data when you visit our website or app.

⦿ This information helps us enhance user experience, personalize services, and improve our platform's performance.

3. Cookies and Similar Technologies

⦿ We use cookies, web beacons, and similar technologies to track your preferences, understand site usage, and deliver customized content.

⦿ Cookies help us remember your login details, recognize you upon your return, and provide a seamless experience. You may manage or disable cookies through your browser settings, but doing so might affect your access to certain features.

How We Use Your Information

Nadodigal Travel Planners uses your personal information to:

⦿ Process Bookings: Facilitate reservations, confirmations, cancellations, and communications related to your bookings.

⦿ Enhance User Experience: Customize your interactions on our platforms by tailoring content, services, and offers based on your preferences.

⦿ Communication: Send transaction alerts, booking updates, promotional messages, and travel-related notifications via email, SMS, or instant messaging services.

⦿ Customer Support: Assist with inquiries, troubleshoot issues, and provide the best possible service.

⦿ Compliance and Legal Obligations: Fulfil regulatory requirements and prevent fraudulent activities.

Sharing of Information

We may share your personal information in the following circumstances:

⦿ With Service Providers: Data may be shared with hotels, airlines, travel partners, and other service providers to fulfil your travel bookings and offer a seamless experience.

⦿ Business Partners: Information may be shared with business partners for co-branded services, joint promotions, or special offers. These partners are required to adhere to privacy standards that align with ours.

⦿ Legal Compliance: We may disclose data when required by law, court orders, or to safeguard the rights, security, and property of Nadodigal Travel Planners, its users, or the public.

⦿ Aggregated Data: Non-identifiable aggregate data may be used for analytics and research or shared with third-party partners for marketing or promotional purposes.

Data Security and Retention

⦿ Data Protection Measures: We implement robust security measures, including encryption, firewalls, and secure servers, to protect your personal information from unauthorized access, misuse, or alteration.

⦿ Data Retention: Your personal information is retained only as long as necessary to fulfil the purpose for which it was collected, comply with legal obligations, or resolve disputes. When no longer required, the data is securely deleted or anonymized.

Your Rights and Choices

⦿ Access and Update: You can access or modify your personal information at any time through your account on our website or app.

⦿ Withdraw Consent: If you wish to withdraw your consent for data processing, you can do so by contacting us at [policy@nadodigal.com]. Please note that this may affect our ability to provide certain services.

⦿ Opt-Out: You may opt out of receiving promotional communications from us by following the instructions provided in the messages or updating your account settings.

Third-Party Links and Websites

Our Sales Channels may include links to third-party websites that operate independently of Nadodigal Travel Planners. We are not responsible for the content or privacy practices of these external sites, and we encourage you to review their privacy policies.

International Data Transfers

If you access our services from outside India, please note that your information may be transferred and processed in India or other jurisdictions where our service providers operate. By using our services, you consent to such data transfers, which may have different data protection laws than those in your home country.

Privacy Policy Updates

Nadodigal Travel Planners reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant updates through our website or direct communication. Continued use of our services after any such changes constitutes your acceptance of the revised policy.

Privacy Policy for EU, UK, and US Residents

Nadodigal Travel Planners ("we," "us," or "our") is committed to protecting your privacy and handling your personal data transparently and in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR), the UK GDPR, and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

This Additional Privacy Notice describes how we collect, use, share, and safeguard your personal information, and your rights as a resident of the EU, UK, or US.

Categories of Personal Data We Collect 

Depending on how you interact with us, we may collect: 

⦿ Identifiers: Name, email address, phone number, date of birth, nationality, address, IP address.

⦿ Payment Information: Credit/debit card details.

⦿ Travel Information: Passport details, visa documents, booking details, travel preferences.

⦿ Device Information: Browser type, device ID, operating system, language settings.

⦿ Usage Data: Site activity, clicks, pages viewed, and time spent.

How We Collect Your Personal Data

We collect your data through:

⦿ Direct interactions (booking, account registration, customer service inquiries)

⦿ Automatic collection (cookies, tracking technologies)

⦿ Third-party sources (business partners, payment processors, advertising networks)

Why We Collect and Use Your Personal Data

We process your personal data for the following purposes:

⦿ To fulfil your booking and travel arrangements

⦿ To manage your user account and preferences

⦿ To provide customer support

⦿ To conduct analytics and improve our services

⦿ To market our offers, with your consent

⦿ To prevent fraud and ensure security

⦿ To comply with legal obligations

Legal Bases for Processing (for EU and UK Residents)

We rely on the following legal grounds:

⦿ Consent: When you opt in for marketing communications

⦿ Contractual necessity: To fulfil travel bookings and reservations

⦿ Legal obligations: To comply with tax, accounting, and other regulations

⦿ Legitimate interests: For service improvements, fraud prevention, marketing to existing customers (subject to opt-out rights)

Sharing of Personal Data

We may share your personal data with:

⦿ Travel service providers (hotels, airlines, visa agencies)

⦿ Business partners (co-marketing partners)

⦿ Payment processing companies

⦿ Advertising and marketing partners (with safeguards)

⦿ Legal authorities when required

⦿ Group entities of Nadodigal Travel Planners (where applicable)

Whenever we share personal data, we ensure appropriate contracts and safeguards are in place.

International Data Transfers

Your personal data may be transferred outside of the EEA, UK, or US, particularly to India, where our primary operations are based.

We use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or UK authorities to protect your data during international transfers.

Data Security and Retention

We maintain technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.

We retain your personal information only as long as necessary for the purposes stated, or as required by applicable laws.

Your Rights (for EU and UK Residents)

You have the right to:

⦿ Access your personal data

⦿ Rectify incorrect data

⦿ Erase your data ("right to be forgotten")

⦿ Restrict processing

⦿ Object to processing

⦿ Data portability

⦿ Withdraw consent at any time (without affecting prior lawful processing)

⦿ Lodge a complaint with your local Data Protection Authority

You can exercise your rights by contacting us at [policy@nadodigal.com].

Your Rights (for California Residents)

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), you have rights to:

⦿ Request disclosure of data collected, used, or shared

⦿ Request deletion of personal information

⦿ Opt out of "sale" or "sharing" of personal information (we do not sell personal data)

⦿ Request correction of inaccurate personal information

⦿ Limit the use and disclosure of sensitive personal information

⦿ Non-discrimination for exercising your privacy rights

To exercise your CCPA rights, contact us at [policy@nadodigal.com].

We do not sell the personal information of consumers or minors under 16 years of age.

Children's Privacy

Our services are not intended for children under 16.
We do not knowingly collect data from minors without verifiable parental consent.
If we become aware that we have collected data from a child under 16 without consent, we will delete it immediately.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and serve targeted advertisements.

You can manage cookie preferences through your browser settings.

Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in the law or our data practices.
Significant updates will be communicated on our website or directly to you.

Please review this page periodically for the latest information.

Contact Information

If you have any questions or wish to exercise your rights, please contact:

Data Protection Contact:
Email: [policy@nadodigal.com]